Shipping policy
Worldwide Delivery
-
We ship globally via FedEx, UPS, Royal Mail, DPD or your local carrier—always with tracking.
-
Full shipping options and costs appear at checkout. If your country isn’t listed, email support@wildfrogart.com for a custom quote.
Fulfillment & Origin
-
We have print and framing studios in the USA, UK, EU, and Australia.
-
Your order will be made and shipped from our nearest studio to you.
-
Typical production and processing time: 1–4 business days.
Estimated Delivery
| Region | Service | Transit Time (after processing) |
|---|---|---|
| UK | Tracked | 2–4 business days |
| USA & Europe | Tracked | 2–8 business days |
| Rest of World | Express | 5–9 business days |
*Times may vary due to customs, carrier delays, or peak season (Oct–Jan).
Address Changes & Returns
-
Please double-check your address at checkout.
-
Returned parcels will incur a £/$/€20 re-delivery fee or will be refunded minus this fee.
-
If you miss delivery or fail to collect within 14 days, you’ll be responsible for return and re-shipping costs.
Customs & Duties
-
Customers are responsible for any local import taxes or customs fees incurred.
Order Cancellations
-
To cancel, email support@wildfrogart.com within 2 hours of placing your order.
-
After this 2 hour window, orders cannot be canceled as our entire processing system is automated. You may still return your item upon delivery per our Returns Policy.
Questions?
Reach us at support@wildfrogart.com. We’re happy to help!